AI Agents for Customer Support
Never miss a customer message again. AI agents handle WhatsApp, Telegram, email, and social media DMs 24/7—reducing response time from hours to seconds and handling 80% of inquiries automatically.
The Challenge
Customer Support is Overwhelming
Managing customer inquiries across multiple channels is time-consuming and expensive. Here's what we solve:
Overwhelmed Support Inbox
DMs, WhatsApp messages, and emails pile up, leaving customers waiting hours or days for responses.
24/7 Support is Expensive
Hiring round-the-clock support staff costs $60K+ per year per person, making it unaffordable for SMBs.
Inconsistent Responses
Different team members answer the same questions differently, leading to confusion and lower satisfaction.
Our Solution
AI Agents That Never Sleep
Here's how DockPlus AI agents handle your customer support:
Instant Responses 24/7
AI agents answer customer inquiries instantly via WhatsApp, Telegram, email, and social media DMs—even at 2 AM on weekends.
Real Example:
AI handles 80% of support tickets automatically, reducing average response time from 4 hours to 30 seconds.
Multi-Channel Support
One AI agent manages all your customer communication channels: Instagram DMs, WhatsApp, Telegram, email, and SMS.
Real Example:
Unified inbox for all channels. Customer messages from any platform are handled consistently and efficiently.
Intelligent Ticket Routing
AI qualifies inquiries and routes complex issues to human agents, while handling routine questions automatically.
Real Example:
80% of common questions (pricing, hours, services) handled automatically. Only urgent/complex issues reach your team.
Expected Results
What You Can Achieve
Integrations
Works With Your Existing Tools
Our AI agents integrate seamlessly with the platforms your customers already use:
WhatsApp Business
Telegram
Instagram DMs
SMS
Facebook Messenger
Your CRM
Helpdesk Tools
Ready to Automate Your Customer Support?
Let's discuss how AI agents can handle 80% of your customer inquiries automatically, 24/7.