Privacy Policy

1. Who we are

DockPlus AI sets up AI front-desk tools, follow-up automation, CRM and websites for contractors and small businesses. Our US office is at 207 Iyannough Rd, Hyannis, MA 02601, and we also operate in Brazil. This policy explains how we handle information collected through dockplusai.com, our forms, our website chat and our text messages.

Contact: [email protected] or call or text (774) 207-7924.

2. Information we collect

• Information you give us: name, company, email, phone number and the details you write in our forms or in the website chat.
• Text messages: your phone number and the messages you exchange with us by SMS.
• Usage data: pages visited, device and browser information and approximate location, collected with cookies and similar technologies by Google Analytics, Google Tag Manager, Google Ads, Microsoft Clarity and the Meta Pixel.

3. How we use it

• To answer your questions, prepare estimates and provide the services you ask for.
• To send you text messages and emails about your request or project.
• To understand how the site is used and improve it.
• To measure and show our ads, including on Google and Meta.
• To meet legal obligations.

4. Text messaging (SMS)

If you give us your phone number and agree to receive texts, we may text you about your inquiry, appointments, estimates and the services you requested. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time and HELP for help, or contact us at [email protected].

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We only share your phone number with the service providers that deliver our messages on our behalf.

5. Website chat

Our website chat is answered by an AI assistant. The messages you write are sent to our AI provider, Anthropic, to generate the replies, and to our team when you ask to be contacted. Please do not share sensitive personal information in the chat.

6. How we share information

We do not sell your personal information. We share it only with service providers that help us run our business, such as hosting, email, messaging, CRM, analytics, advertising and AI providers, and only as needed for them to provide their services to us, or when required by law.

7. Cookies and your choices

You can block or delete cookies in your browser settings, and you can opt out of personalized ads through your Google and Meta ad settings. Blocking cookies may affect how parts of the site work.

8. Your rights

You can ask us to access, correct or delete your personal information, or to stop using it for marketing, by emailing [email protected]. We will respond within a reasonable time and as required by applicable law.

9. Data retention and security

We keep personal information only as long as needed for the purposes in this policy or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.

10. Children

Our site and services are not directed to children under 13, and we do not knowingly collect their information.

11. Changes to this policy

We may update this policy from time to time. The date at the top of the page shows the latest version.